Nextend Social Login

Frequently Asked Questions

What are the system requirements?

Nextend Social Login Pro Addon requires at least WordPress 4.9 and PHP 7. It also requires installing and activating Nextend Social Login Free.

How do support and updates work for Nextend Social Login Pro Addon?

All packages offer lifetime free updates and support for the latest Nextend Social Login Pro Addon version on the activated domain(s).

What does domain license mean?

Licenses are connected to the domain they’re activated on. This activation allows you to use the Pro Addon on the activated domain. You can activate the Pro Addon on as many domains as your license allows.

What does "lifetime" updates mean?

Lifetime update means you’ll be able to receive updates for Nextend Social Login Pro Addon as long as the plugin is developed.

Can I transfer the Nextend Social Login Pro Addon domain license from one domain to another?

Sure. Just deactivate the previous domain at your account and activate the Pro Addon on the new domain. Though, there’s a yearly limit based on the packages you have:

  • Standard: 1 deactivations/year
  • Premium (3 domains): 2 deactivations/year
  • Premium (5 domains): 3 deactivations/year
  • Premium (10 domains): 5 deactivations/year
Does the development domain count in the number of domain licenses?

Usually, no. We have a long list of whitelisted development domain patterns, where you can activate Nextend Social Login Pro Addon without the activation taking up domain space. If you use a development domain that’s not on our whitelist already, drop us a line with your development domain name. If it is commonly used, we will add it to the list. Otherwise please use a common development domain, which is already on our list.

What is the priority support?

Questions coming from accounts which have priority support are answered first by our support team.

What are the steps of the purchase?

After choosing and successfully paying a plan you will get an email with a download link. Make sure that our email is not in your spam folder. If you have any pre-purchase question just write us.
Please note that Banks transfers take up to 3 to 5 days to be processed, and the download link is sent only when the purchase is finished.

What payments do you accept?

We currently accept payments with Credit/Debit Card (Visa®, Mastercard®, American Express®, Discover®, JCB®), check, money order, purchase order, bank transfer or PayPal.
Bank transfer generally takes up to 3-5 business days to finish.

Do I have to pay tax?

Our payment provider located in USA and will calculate the TAX based on your country. If you are EU company, you can enter EU VAT number during the checkout for 0% TAX.

What's your refund policy?

Although we don’t think you’ll ever want a refund, we gladly refund your purchase if it’s requested within 14 days. You can submit your request using this form. Refunds terminate your license and deactivate the associated package, which means you’ll no longer be able to access the premium services.

Where can I download the Pro Addon if already purchased?

Please log in here to download the Pro Addon and manage your domains. You can download your invoice at the package, by clicking on View Invoice.

Can I upgrade my license after my initial purchase?

No. If you need more Nextend Social Login Pro Addon licenses, you’ll need to purchase another Standard or Premium plan.

What is the difference between the Free version and Pro Addon?

Nextend Social Login free allows you to automatically place the login buttons on your /wp-login.php page, and on login forms which use the wp_login_form action. There are 3 providers available in the Free version: Facebook, Google and X (formerly Twitter).
The Pro Addon can automatically display the login buttons on WooCommerce, BuddyPress, MemberPress and a lot more forms. Additionally, it has 8 other providers, including Apple, LinkedIn and Amazon.

Why should I upgrade to the Pro Addon?

Nextend Social Login Pro Addon helps you easily add login buttons to your WooCommerce shop or membership site. Additionally, it gives you much more providers to offer for your users to log in, so they can pick the most convenient way to register to your site. As a result, the Pro Addon can help you increase the number of registered users on your site.

What happens to the settings I made in the Free version after I upgrade?

Every change you made will be inherited by the Pro Addon, and will work the same way as before. After the upgrade you’ll have access to the pro-only features, such as the new providers and integrations.

Can I try Nextend Social Login Pro Addon before I buy it?

The Pro Addon works the same way as the free version, so you could install that on your website. Please note that not all features are available in the Free version. We also have a hosted frontend demo page, where you can check how the Pro Addon integrates with WooCommerce.

Do you have an affiliate program?

No, we don’t have an affiliate program.

Can I re-sell Nextend Social Login Pro Addon?

No this is prohibited. Please take a look at our Terms of Use. You can’t share Nextend Social Login Pro Addon with others ‘as-is’ regardless of which plans you purchase.

Can I distribute Nextend Social Login Pro Addon in my theme?

No. All packages allow you to use Nextend Social Login Pro Addon on your own site or your client’s who you create a website for. If you would like to put Nextend Social Login to a theme you create to distribute as-is, have a look at the excellent free version.